INFORMATION ON THE EXERCISING OF THE RIGHT OF WITHDRAWAL BY BUYERS WHO ARE CONSUMERS

The right to withdrawal applies only to buyers who are consumers, in accordance with the applicable European Union and Romania law.

Please bear in mind that works of art must be returned in the same condition in which they were delivered to you. The value of the work art is diminished if the work of art is damaged, broken, scratched or otherwise altered or if the work of art is missing certain components. Ans Azura reserves the right to withhold from the payments received from you any amounts required to restore the work of art.

Please note that restoration costs may vary depending on the work of art and the damages the work of art has suffered and we are not in a position to provide any estimates in this regard.

Right of withdrawal

You have the right to withdraw from the sales contract within 14 calendar days without giving any reason.

The withdrawal period will expire after 14 calendar days from the day on which you acquire, or a third party (other than the carrier) indicated by you acquires, physical possession of the work of art.

In the case of a contract relating to multiple works of art ordered in one order and delivered separately, the withdrawal period will expire after 14 calendar days from the day on which you acquire, or a third party (other than the carrier) indicated by you acquires, physical possession of the last work of art.

In the case of a contract relating to the delivery of a work of art consisting of several pieces, the withdrawal period will expire after 14 calendar days from the day on which you acquire, or a third party (other than the carrier) indicated by you acquires, physical possession of the last piece.

To exercise the right of withdrawal, please inform Ans Azura at 3A Emanoil Porumbaru Street, 2nd floor, apartment 3, District 1, Bucharest Romania, telephone number: +40 759 333 334, e-mail: ansazura@ansazura.com of your decision to withdraw from the sales contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from the sales contract, we shall reimburse all payments received from you without undue delay and in any event not later than 14 calendar days from the day on which we are informed about your decision to withdraw from the contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until Ans Azura has received the work of art from you or you have supplied evidence of having sent back the work of art, whichever is the earliest.

Please send back the work of art or hand it over to us at a location under our control, without undue delay and in any event not later than 14 calendar days from the day on which you communicate your withdrawal from the sales contract to us. The deadline is met if you send back the work of art before the period of 14 calendar days has expired.

You will have to bear the direct cost of returning the work of art.

You are only liable for any diminished value of the work of art resulting from the handling other than that which is necessary to establish the nature or characteristics of the work of art.

The value of the work art is diminished if the work of art is damaged, broken, scratched or otherwise altered or if the work of art is missing certain components. Ans Azura reserves the right to withhold from the payments received from you any amounts required to restore the work of art.

Please note that restoration costs may vary depending on the work of art and the damages the work of art has suffered and we are not in a position to provide any estimates in this regard.

Model withdrawal form

(complete and return this form to Ans Azura only if you wish to withdraw from the sales contract)

To: Ans Azura S.R.L
Address:    3A Emanoil Porumbaru Street,

2nd floor, apartment 3,

District 1, Bucharest Romania,

Phone number: +40 759 333 334
E-mail: ansazura@ansazura.com

 
I/We* hereby give notice that I/We* withdraw from my/our* sales contract concluded with respect to the following work of art1:

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ordered on² _______________________________________________________________________________________________

received on³ _______________________________________________________________________________________________

Name of consumer(s): ____________________________________________________________________________________

Address of consumer(s): _________________________________________________________________________________